How can I change my order details, (such as shipping address, color, size, etc.)?

How can I change my order details, (such as shipping address, color, size, etc.)?

1. about shipping address

2. change product details(like color, size etc.)

1. about shipping address

Please check related solution based on your current ORDER STATUS:

Have NO order:

Please visit shipping address page to modify it. Besides, it is highly recommended that you set the commonly used address as your account default address, then future orders will be shipped to it as you set.

UNPAID order:

You could edit address through order list or order detail page. Note:you could edit contact name, mobile number, street, house/apartment/unit/apt/suite/unit information of address. Country, state, city and zip code couldn’t changed currently.

TO SHIP order:

You could edit address through order list or order detail page.

Shipped order:

Seller have sent out the package to you, and it is currently in transit. We are sorry to inform that address couldn’t be changed under this situation, you are advised to contact seller to negotiate solution. Thanks for your understanding.

2. change product details(like color, size etc.)

Awaiting shipment order:

If you placed order with wrong information, You can also cancel order before the order is shipped out.

Awaiting delivery order:

If your package is already sent out, we are sorry to inform thatorder detailscouldn’t be changed under this situation.If you are not satisfied after receiving the goods, you can deal with it through return/refund.

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