In case you are not satisfied with your return/refund request result, please follow the steps:
1. Find the order that you’re not satisfied with the request result
2. Click Appeal and specify why you are not satisfied with the result
After submitting your appeal, it can take up to 7 days before you get a result.
Kindly note that you can only appeal your case up to 7 days after receiving your return/refund request results. You may contact Yambo Shop Customer Service Team for any of your concerns.